We work on a first come first served basis so let us know you’re interested as soon as you can to avoid any disappointment! You can do this at the viewing, via email (office@bristol-student.co.uk) or call 01173 294961.

Once you’ve informed us, you’d like to go ahead with the property, as a good will gesture we will then cease all viewings on the property.

We will require a non-refundable holding fee, which will be 1 weeks rent within 24 hours of you confirming you would like to go ahead. Obviously, this will be property specific and our colleagues will inform you of the amount when you book the viewing and when you’re at the property. The holding fee will be deducted from the total deposit amount (1 months’ rent). If you decide to pull out of property the holding fee will not be returned and the property will be re-advertised, so please make sure that everyone in your group is happy before you pay the holding fee.

Once we have received the holding fee, we will then contact the lead tenant (normally the person who contacts us initially to arrange a viewing) with the documentation and instructions on how to complete. Please be aware that ALL documentation including the remaining deposit amount needs to be signed and returned within 3 days, this includes the Guarantor information.

Once we have received the full deposit and documents, we will then email all tenants a copy of the signed tenancy agreement for their records. We’ll be in touch closer to the time to arrange key collection.

Congratulations you have now secured your home for next year!